2jil Privacy Policy

1 Introduction and Scope

This Privacy Policy applies to all personal data collected and processed by 2jil in connection with your use of the 2jil online gaming platform, including the website at 2jil.com, the mobile interface, customer support channels, and any other services provided by 2jil to registered players.

2jil is committed to protecting the privacy and personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering an account or using the 2jil platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside the 2jil Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

2 Data Controller Information

2jil acts as the data controller in respect of all personal data collected through the 2jil platform. As data controller, 2jil determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact 2jil's data privacy team using the contact details provided in Section 12 of this Privacy Policy.

3 Personal Data We Collect

2jil collects personal data from you in the following categories, depending on how you interact with the platform:

Registration and Identity Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you meet the 21+ age requirement)
• Gender
• Nationality and country of residence
• Registered email address
• Philippine mobile number
• Username and encrypted password

Identity Verification Data:

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image submitted for identity verification purposes

Financial Data:

• GCash mobile number or PayMaya account details
• Bank account details for BPI, BDO, Metrobank, or other approved bank transfer methods
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Source of funds information where required for compliance purposes

Gaming Activity Data:

• Game history, including games played, bet amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion requests

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session logs, including login times and platform navigation patterns
• Cookies and similar tracking technologies (see Section 9)

Communications Data:

• Records of communications with 2jil customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records

4 How We Use Your Personal Data

2jil processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account Registration and Management: To create and maintain your 2jil account, verify your identity, and provide you with access to the platform and its services.
• Age Verification: To confirm that you are at least 21 years of age, as required by Philippine gaming regulations. This is a legal obligation that 2jil must fulfill before permitting any player to participate in real-money gaming.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods, and to maintain accurate financial records.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations, including mandatory reporting obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with account-related issues.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming support where needed.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the performance, features, and user experience of the 2jil platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may withdraw this consent at any time.
• Legal Claims: To establish, exercise, or defend legal claims arising from your use of the 2jil platform.

5 Legal Basis for Processing

2jil processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing required to perform the contract between you and 2jil, including account registration, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML obligations, and age verification requirements.
• Legitimate Interests: Processing necessary for 2jil's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing and Disclosure

2jil does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment processors, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers engaged to assist with identity verification and age verification processes.
• Game Providers: Software providers whose games are hosted on the 2jil platform, to the extent necessary for game operation and technical support.
• Regulatory Authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, regulation, or court order.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required in connection with the investigation or prosecution of criminal activity, including fraud and money laundering.
• Professional Advisors: Legal, accounting, and other professional advisors engaged by 2jil, subject to confidentiality obligations.
• IT and Security Service Providers: Third-party providers of hosting, cybersecurity, and technical infrastructure services, subject to data processing agreements that require them to protect your data.

All third parties with whom 2jil shares personal data are required to process that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7 Data Retention

2jil retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Gaming activity data: Retained for the duration of your account and for three (3) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter as evidence of consent.

Where personal data is no longer required for any lawful purpose, 2jil will securely delete or anonymize it in accordance with our data disposal procedures.

8 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 2jil:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data that 2jil holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by 2jil.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 2jil's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 2jil has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact 2jil's data privacy team using the contact details in Section 12. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

9 Cookies and Tracking Technologies

2jil uses cookies and similar tracking technologies on the platform to enhance your user experience, maintain session security, and analyze platform usage. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the platform, including session management , login authentication, and security functions. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming configurations, to provide a more personalized experience.
• Analytical Cookies: Used to collect anonymized data about how players interact with the 2jil platform, including pages visited, time spent, and navigation paths. This data helps us identify areas for improvement.
• Marketing Cookies: Used to deliver relevant promotional content to players who have consented to receive marketing communications. These cookies track engagement with promotional materials.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the 2jil platform, including account login and payment processing. Disabling other cookie categories will not affect your ability to play games or manage your account.

2jil does not use cookies to collect sensitive personal data such as financial credentials or government ID numbers. All sensitive data is transmitted exclusively via encrypted channels.

10 Data Security

2jil implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 2jil platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form on secured servers.
• Access Controls: Access to personal data is restricted to authorized 2jil personnel and third-party processors who require it to perform their functions, on a strict need-to-know basis.
• Multi-Factor Authentication: Internal systems containing personal data are protected by multi-factor authentication requirements for all staff access.
• Regular Security Audits: 2jil conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the platform.
• Incident Response: 2jil maintains a data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While 2jil takes all reasonable steps to protect your personal data, no security system is completely impenetrable. You are responsible for maintaining the security of your account credentials and for notifying 2jil immediately if you suspect any unauthorized access to your account.

11 Children and Minors

The 2jil platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 2jil does not knowingly collect personal data from individuals under the age of 21.

If 2jil becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that your child has registered on the 2jil platform, please contact our support team immediately using the contact details in Section 12 so that we can take appropriate action.

12 Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or have a complaint about how 2jil has handled your personal data, please contact our data privacy team:

• Live Chat: Available 24/7 via the 2jil platform
• Email: [email protected]

We will acknowledge your request within five (5) business days and aim to resolve all data privacy matters within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.

13 Changes to This Privacy Policy

2jil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. Where changes are material, we will provide reasonable advance notice to registered players via email or an in-platform notification.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the 2jil platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how 2jil protects your personal data.